FAQS

Who are London Pods?

We are a UK based retailer of the modern (legal) nicotine based pods/pouches. We believe that our products are much safer than smoking, and can be used to help you quit smoking.

What are nicotine pouches/pods?

Nicotine pouches are an innovative way to discreetly enjoy a nicotine sensation. Being smoke and tobacco free, they are much less harmful than cigarettes and vapes. Our pouches are all white, as they don’t contain tobacco, meaning they do not cause any discolouration to the teeth. If you switch from smoking to nicotine pouches, it will greatly reduce your chance of getting lung cancer, heart diseases, strokes, emphysema and bronchitis.

Do any of your products contain tobacco?

No, all of our products are tobacco free.

Are the products in your store “snus”?

No, snus is a form of smokeless tobacco. Our products are white nicotine pouches, they could be described as tobacco-free snus, all built with natural fibres.

Why do my products not come in protective packaging, such as bubble wrap?

With climate change an ever growing global problem, we aim to keep our natural resource footprint as low as possible. Your pouches are already protected in a tough plastic case, and we see the use of extra plastic in our packaging as an unnecessary strain on our planet. However, customer satisfaction is equally important to us, so if your product is in any way damaged, please get in contact with us and we will replace it.

How long does delivery take?

We guarantee that your order will be posted on the next working day at the latest, and we aim to send as many as possible on the same day. Order to ... should take:

  • UK - 1-3 working days
  • Europe - 3-5 working days
  • Rest of the world - 5-7 working days

Please note that some deliveries may be delayed due to coronavirus, if your delivery is significantly delayed, please get in contact with us and we will resolve it.

How do I use the nicotine pouches?

  1. Place pouch under upper or lower lip
  2. New users may experience a burning sensation, this will go with use, a tingling feeling shows the nicotine is being absorbed through the gum
  3. Leave in for 5-60 minutes
  4. Place used pouch in top compartment of pot
  5. Each pouch can be reused 2-3 times

How old do I have to be to purchase nicotine pouches?

You must be at least 18 years old to buy anything from our store.

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