FAQS

Who are London Pods?

We are a UK based retailer of the modern (legal) nicotine based pods/pouches. We believe that our products are much safer than smoking, and can be used to help you quit smoking. We are now stocking CBD pouches and oils, as well as chew bags.

What are nicotine pouches/pods?

Nicotine pouches are an innovative way to discreetly enjoy a nicotine sensation. Being smoke and tobacco free, they are much less harmful than cigarettes and vapes. Our pouches are all white, as they don’t contain tobacco, meaning they do not cause any discolouration to the teeth. If you switch from smoking to nicotine pouches, it will greatly reduce your chance of getting lung cancer, heart diseases, strokes, emphysema and bronchitis.

Do any of your products contain tobacco?

Only the products in the "Chew Bags" section contain tobacco.

Are the products in your store “snus”?

No, snus is a form of smokeless tobacco. Our products are white nicotine pouches, they could be described as tobacco-free snus, all built with natural fibres. The products in the "Chew Bags" section are sometimes referred to as 'snus'

Do products come in protective packaging?

From April 2021, we have started using bubblewrap-like packaging for smaller orders to prevent nicotine pouch and chew bag tubs being damaged whilst on it's way from us to you.

How long does delivery take?

We guarantee that your order will be posted on the next working day at the latest, and we aim to send as many as possible on the same day. Order to ... should take:UK - next working day (if ordered before 2pm)Europe - 3-5 working days (may be delays at the moment due to Brexit)Rest of the world - 5-7 working days (may be delays at the moment due to Brexit)Please note that some deliveries may be delayed due to coronavirus, if your delivery is significantly delayed, please get in contact with us and we will resolve it.

How do I use the nicotine pouches?

Place pouch under upper or lower lipNew users may experience a burning sensation, this will go with use, a tingling feeling shows the nicotine is being absorbed through the gumLeave in for 5-60 minutesPlace used pouch in top compartment of potEach pouch can be reused 2-3 times

How old do I have to be to purchase nicotine pouches?

You must be at least 18 years old to buy anything from our store.
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